Payment Policy – Proxxcity

Effective Date: March 6, 2025

At Proxxcity, we are committed to providing a secure and seamless payment experience for our customers. Please review our payment policy below for details on accepted payment methods, billing information, and security measures.

1. Accepted Payment Methods

We accept the following payment options for all purchases:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay & Google Pay
  • Bank Transfers (for bulk or custom orders)

Please note that the availability of payment methods may vary depending on your location.

2. Payment Processing

  • Payments are processed immediately upon order placement.
  • All transactions are secured using SSL encryption and fraud prevention technologies.
  • If a payment is declined, please check with your bank or payment provider before attempting again.

3. Currency & Pricing

  • All prices on our website are displayed in USD ($) unless otherwise specified.
  • Customers may be charged in their local currency based on their bank’s exchange rate and any applicable conversion fees.
  • Prices are subject to change without prior notice due to market fluctuations or special promotions.

4. Taxes & Additional Charges

  • Sales tax, VAT, or import duties may apply based on your location.
  • Customers are responsible for any customs fees or international transaction charges imposed by their local authorities or financial institutions.

5. Order Confirmation & Invoices

  • Once a payment is successfully processed, an order confirmation email will be sent within 5-10 minutes.
  • If you do not receive a confirmation email within 24 hours, please check your spam folder or contact us.
  • Invoices for purchases can be requested via email at info@proxxcity.xyz.

6. Payment Security

  • We use SSL encryption to ensure that all transactions are secure and protected.
  • Proxxcity does not store sensitive payment details, such as credit card numbers.
  • If we detect suspicious or fraudulent transactions, we reserve the right to cancel the order and issue a refund.

7. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.
  • If you believe an unauthorized charge has been made, please contact us immediately.
  • Chargebacks without prior communication may result in account suspension or future order restrictions.

8. Subscription & Recurring Payments (If applicable)

  • Some products or services may be available on a subscription basis with recurring payments.
  • Customers will be notified at least 5 days before each billing cycle.
  • Subscriptions can be canceled anytime before the next billing date to avoid future charges.

9. Failed or Declined Payments

If a payment fails, please check:
✅ Whether your card has sufficient funds.
✅ If your bank has placed any restrictions on your card.
✅ Whether your billing information is entered correctly.
✅ If issues persist, please try a different payment method or contact your bank for assistance.

10. Contact Us

For any payment or billing-related inquiries, feel free to reach out to us:

📧 Email: info@proxxcity.xyz
📞 Phone: 307-621-0431
⏰ Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (PST)

Thank you for shopping at Proxxcity – we appreciate your trust in our secure payment system!